Privacy Policy

This Privacy Policy describes how VirtualOnslaught ("we", "us", or "our"), operated by VirtualOnslaught Pty Ltd (ABN 12 345 678 901), collects, uses, discloses, and manages personal information through our website located at virtualonslaught.pro (the "Website"). We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

VirtualOnslaught Pty Ltd is an Australian company registered in New South Wales. Our registered office is located at Level 4, 11 York Street, Sydney NSW 2000, Australia. You can contact our Privacy Officer at [email protected].

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: Name, email address, and phone number when you submit our contact form or subscribe to our newsletter.
• Usage data: Pages visited, time spent on pages, referring URLs, browser type, operating system, and IP address, collected automatically through cookies and analytics tools.
• Communications: Content of messages you send us via the contact form, including any attachments.
• Subscription data: Email address and subscription preferences when you sign up for our newsletter.

We do not collect sensitive information (as defined under the Privacy Act 1988) unless you voluntarily provide it and we have your consent.

3. How We Collect Information

We collect personal information in the following ways:

• Directly from you when you complete forms on our Website (contact form, newsletter subscription).
• Automatically through cookies, web beacons, and similar tracking technologies when you browse our Website.
• From third-party analytics providers (such as Google Analytics) that collect aggregated usage data.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries submitted via the contact form.
• To send you our newsletter and editorial updates, where you have subscribed.
• To improve our Website content, user experience, and technical performance.
• To analyse website traffic and reader behaviour using aggregated, anonymised data.
• To comply with our legal obligations under Australian law.
• To protect the security and integrity of our Website.

We will not use your personal information for any purpose that is incompatible with the purpose for which it was collected, unless you have provided consent or we are required to do so by law.

5. Newsletter & Marketing Communications

If you subscribe to our newsletter, we will send you regular updates about game reviews, tournament coverage, and gaming news. You may unsubscribe at any time by clicking the "Unsubscribe" link in any newsletter email or by contacting us at [email protected]. We comply with the Spam Act 2003 (Cth) and will not send unsolicited commercial electronic messages.

6. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information to:

• Service providers: Third-party vendors who assist us in operating our Website, such as email delivery services and analytics providers, under strict confidentiality agreements.
• Legal authorities: Where required by law, court order, or government regulation.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We take reasonable steps to ensure that any overseas recipients of personal information are subject to privacy protections comparable to the Australian Privacy Principles.

7. Cookies

Our Website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit and access controls for our systems. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months for correspondence purposes.

10. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate, incomplete, or out-of-date personal information.
• Request deletion of your personal information, subject to legal retention requirements.
• Withdraw consent to the processing of your personal information at any time.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe your privacy rights have been breached.

To exercise any of these rights, please contact our Privacy Officer at [email protected]. We will respond to your request within 30 days.

11. Third-Party Links

Our Website may contain links to third-party websites, including gaming publishers, esports organisations, and other media outlets. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

• Privacy Officer — VirtualOnslaught Pty Ltd
• Address: Level 4, 11 York Street, Sydney NSW 2000, Australia
• Email: [email protected]
• Phone: +61 2 9000 1234